TERMS & CONDITIONS
Courses and Workshops
We reserve the right to cancel a course or workshop if circumstances deem it necessary. In this event either a suitable transfer to another course, or a full refund will be offered. Any missed sessions within a course comprising many sessions are generally non transferable, however some exceptions may be allowed solely at the discretion of Ashtanga Yoga Glasgow.
All payments, once made, are non refundable, even if you are unable to attend the class or workshop you paid for. We will however, do our best to transfer the amount paid for towards another suitable class/course, or, in the case of a workshop, to find another student to fill the space. The only exception to this policy is if a course or workshop has been cancelled by us – please see above.
A 5 class pass is valid for 3 months from date of purchase. A 10 class pass is valid for 4 months from date of purchase. There will be no refunds, extensions or transfers under any circumstances, except where classes are suspended by us for 2 weeks or more, in which case an extension of the same time period will be granted. Class passes are not valid for special events or workshops, and are not transferable to another person. All classes must be pre-booked, amended or cancelled via your Online account. Ashtanga Yoga Glasgow reserves the right to alter the class schedule or substitute teaching staff as a result of circumstances beyond its control.
Monthly Rates and Concessions
Ashtanga Yoga Glasgow offers generous monthly rates and student/OAP/unemployed concessions. Monthly rates are offered with the understanding that a class within that month may occasionally need to be cancelled, and in this instance no refund or modification will be made to the monthly rate. Monthly rates do not cover workshops or special events. Concessionary rates are offered for drop in classes and class passes, but not for monthly rates, as these are already heavily discounted. Proof of concessionary status must be provided in person, until then full rates are applicable.
An auto renew option of payment is available for monthly subscriptions, through our ClassFit software. The auto renew option means a regular payment will come out of your account on the same day each month. Choosing this option will give you a 10% discount. You can cancel at any time after the first 3 months.
Bookings For Private Sessions
24 hours’ notice is required to change or cancel an appointment. Please call 07719 867051 or email: firstname.lastname@example.org Should you not turn up for an appointment or if you have given less than 24 hours’ notice of cancellation, you will be required to pay the full cost of the appointment.
Online Booking System
We use a third party provider ClassFit for our online bookings. And Stripe for our online payments processing. Please refer to the individual provider websites for more info. All bookings made on the website are subject to our terms and conditions, and by making a booking, you are agreeing to our terms and conditions.
Gift vouchers will be valid for 6 months from date of purchase. Gift vouchers are non-refundable, and cannot be used after the expiry date.
Registration & Check-in
To comply with fire regulations, everyone is required to check-in to each class attended. If you are a new client, please be prepared to complete a new client form on your first visit.
If you are pregnant, suffer from very high blood pressure, chronic heart disease, retinal problems, epilepsy, have a joint replacement or recently undergone any major surgery, please consult your doctor prior to booking classes. Please inform the teacher, at the start of the class, if you are suffering from any injuries, medical conditions or are taking any medication.
While we take every precaution possible, Ashtanga Yoga Glasgow will not be held responsible for your personal belongings while on the premises.
Please ensure that you arrive on time for your class, as latecomers may not be admitted, and will be at the discretion of the teacher/management.
Change of policy
We may change the terms and conditions or policies from time to time, so please check this page regularly.
Covid 19 Health and Safety
Following government guidelines these are the measures we need to implement to minimise risk of infection within the studio. Please read carefully!!
A maximum of 7 students per class.
Every class must be pre-booked online – no drop ins. Because of the number limitations no shows and late cancellations ( less than 6 hours before class, or for morning mysore 12 hours) will be charged, no exceptions!
For most classes students should wait outside the building until the instructor calls them in. For morning mysore students can enter the building but must observe social distancing within the corridor ( if there is a student already in the corridor maintain distance until they enter the studio, if there are 2 students in the corridor wait outside the building)
Mat spaces will be marked out with tape. Students must stay within their mat space as much as possible.
Where possible arrive in your yoga clothes and leave in them too – where this is not possible try to get ready as efficiently as possible to minimise time spent in changing areas and toilets.
Hands on adjustments will be given only if the student would like them – we will leave this up to the individual and instructors will wear masks when in close proximity to students.
Please wear masks whilst entering and leaving the building. They are not necessary during the class, although you can wear them if you like.
Cleaning and Sanitising
Hand sanitise on entering the studio. Wash your hands when using/before leaving the bathroom .
Please bring your own mats and we encourage you to bring your own props too, if needed. We have kept some blocks in the studio for students to borrow but these must be meticulously sanitised before and after each use. We can no longer provide blankets or bolsters.
We will have limited space for regular students ( those coming at least 3 times per week!) to store their mats if they wish to – allocated on a first come first served basis. These mats must also be sanitised after use.
The studio will be cleaned and ventilated every morning and evening after class.
Test and Trace
To support NHS test and trace we need to have records of everyone who attends our classes. If everyone books their classes online this will take care of itself. Please ensure that you have provided your contact details in your online account and have read and signed the revised terms and conditions.